CUSTOMER CARE
Thank you for visiting with us.
Email us with questions you may have about our products and services. Or questions on how can we help your with you projects.
Have any questions or concerns about an order you placed or about custom framing?
We’re always ready to help!
Contact us at
716-565-0717
or send us an email by filling
our contact form on the right.
Privacy Policy
America Art Inc. respects the privacy of our customers and website users. We have developed the following Privacy Policy to be sure that your personal information is handled and maintained securely and responsibly. We do not sell any customer’s information to anyone, including the customer’s cell phone number or email address. The privacy policy details the types of information we may collect from you during your visit to our website, how we use the information, and when/if the information will be shared with third parties. To ensure the safety and security of your information, we may change the privacy policy at times, but we will be certain to keep this web page current so that you will be aware of any changes. When you use our website, you consent to us collecting and using your information according to the specifications in this privacy policy.
There are two types of information collected when you visit our website: public information and personal information.
Public information - such as IP address, domain type, browser version, and service provider – is recorded during each visitor’s use of our site. This information helps us to know our customers better so we can serve you more efficiently. For example, public information will tell us how frequently our visitors browse a particular page, and we, in turn, use these trends to help us decide what items you would like to see included in our sales.
Private information – When you sign up for an account with America Arts or when you place an order with us, we ask you for information including, but not limited to your name, address, phone number, and credit card number. This information is used to service your request, deliver your product, answer your inquiries, and process returns. Most people are not concerned as much with how America Arts uses the information, but more so with if/when/why your personal information will be shared with third parties. America Arts will share your personal information only with those parties who need the information to help us serve you by performing their various functions. These third parties may include our printer, mailing house, shipping company, survey firm, database administrators, etc. We may also disclose your personal information when we deem it appropriate to comply with the law. Finally, if America Arts were ever merged or purchased by another entity, we would share our customer information with this business entity and retain a copy for our records. This privacy policy is subject to change. We encourage you to check back regularly.